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Suddenly Smart has created
this privacy statement ("Statement")
in order to demonstrate our commitment to customer
privacy. Privacy on the Suddenly Smart web site
(the "Site") is of great importance
to us. Because we gather important information
from our visitors and customers, we have established
this Statement as a means to communicate our information
gathering and dissemination practices. We reserve
the right to change this Statement and will provide
notification of the change at least thirty (30)
business days prior to the change taking effect.
We require customers who register to use the services
offered on our Site (collectively, the "Service")
to give us contact information, such as their
name, company name, address, phone number, and
e-mail address, and financial qualification and
billing information, such as billing name and
address, credit card number, and the number of
users within the organization that will be using
the Service.
Suddenly Smart uses the information that we collect
to set up the Service for individuals and their
organizations. We may also use the information
to contact customers to further discuss customer
interest in our company, the Service that we provide,
and to send information regarding our company
or partners, such as promotions and events. Customer
email addresses and any personal customer information
will not be distributed or shared with third parties.
Customers can opt out of being contacted by us,
or receiving such information from us, at any
time by sending an email to support@suddenlysmart.com.
Separately, customers are also asked to provide
an email address when registering for the Service,
in order to receive a username and password. We
may also email information regarding updates to
the Service or company. Again, email will not
be distributed or shared and customers can opt
out of receiving any communication by emailing
support@suddenlysmart.com at the time it is distributed,
or at the time any customer registers for the
Service.
Except as we explicitly state at the time we
request information, or as provided for in the
Suddenly Smart Master Subscription Agreement,
we do not disclose to third parties the information
provided. All financial and billing information
that we collect through the Site is used solely
to check the qualifications of prospective customers
and to bill for the Service. This billing information
is not used by Suddenly Smart for marketing or
promotional purposes. Suddenly Smart uses a third-party
intermediary to manage the credit card processing.
This intermediary is solely a link in the distribution
chain, and is not permitted to store, retain,
or use the information provided, except for the
sole purpose of credit card processing.
Customers of the Service will be using the Site
to host data and content ("Data"). Suddenly
Smart will not share, distribute, print, or reference
any such Data except as provided in the Suddenly
Smart Master Subscription Agreement, or as may
be required by law. Individual records may at
times be viewed or accessed only for the purpose
of resolving a problem, support issue, or suspected
violation of the Master Subscription Agreement,
or as may be required by law. Of course, customers
are responsible for maintaining the confidentiality
and security of their user registration and password.
Suddenly Smart may also collect certain information
from visitors to and customers of the Site, such
as Internet addresses. This information is logged
to help diagnose technical problems, and to administer
our Site in order to constantly improve the quality
of the Service. We may also track and analyze
non-identifying and aggregate usage and volume
statistical information from our visitors and
customers and provide such information to third
parties.
Our Site does not use Cookies.
The Site contains links to other web sites. Suddenly
Smart is not responsible for the privacy practices
or the content of these other web sites. Customers
and visitors will need to check the policy statement
of these other web sites to understand their policies.
Customers and visitors who access a linked site
may be disclosing their private information. It
is the responsibility of the user to keep such
information private and confidential.
Our Site has security measures in place to help
protect against the loss, misuse, and alteration
of the Data under our control. When our Site is
accessed using Netscape Navigator, or Microsoft
Internet Explorer versions 5.5 or higher, Secure
Socket Layer (SSL) technology protects information
using both server authentication and data encryption
to help ensure that Data is safe, secure, and
available only to you. Suddenly Smart also implements
an advanced security method based on dynamic data
and encoded session identifications, and hosts
the Site in a secure server environment that uses
a firewall and other advanced technology to prevent
interference or access from outside intruders.
Finally, Suddenly Smart provides unique user names
and passwords that must be entered each time a
customer logs on. These safeguards help prevent
unauthorized access, maintain data accuracy, and
ensure the appropriate use of Data.
Suddenly Smart offers its visitors and customers
a means to choose how we may use information provided.
If, at any time after registering for information
or ordering the Service, you change your mind
about receiving information from us, send us a
request specifying your new choice. Simply send
your request to support@suddenlysmart.com.
To update registration, user profile or billing
information please email support@suddenlysmart.com
or call 760-635-5700. To discontinue the Service
and to have data returned, email support@suddenlysmart.com
or call 760-635-5700. Suddenly Smart will respond
to your correction or update request within at
most 10 days from the date of your request.
Questions regarding this Statement or the practices
of this Site should be directed to Suddenly Smart's
Security Administrator by e-mailing such questions
to info@suddenlysmart.com or by regular mail addressed
to Suddenly Smart, Attn: Security Administrator,
523 Encinitas Blvd, Ste 202, Encinitas, CA 92024.
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