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Help Karen, the training manager at Trap Corp., to overcome the challenges of completing her first e-learning project while learning more about the features and benefits of SmartBuilder.
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This exercise teaches sales representative how to profile potential customers. By asking potential customers good questions, representatives are able to match a potential customer to a standard customer profile and thus use needs-based sales techniques.
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Clients share examples of lessons they've created with SmartBuilder.
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"At KLA-Tencor we are driven to improve the quality and effectiveness of our online training. SmartBuilder has become a valuable tool in our training development process. It allows us to deliver meaningful learning activities rather than just page turner content. It allows the learner to get audio, video and animations without opening new windows. It gives us the ability to have sophisticated learning functions and features without hiring programmers. SmartBuilder has helped us set a new standard of excellence for online learning."
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Kimball Ungermann
Instructional Designer
KLA-Tencor
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