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Help Karen, the training
manager at Trap Corp., to overcome the challenges
of completing her first e-learning project while
learning more about the features and benefits
of SmartBuilder.
Launch
demo
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This exercise teaches a
sales representative how to profile potential
customers. By asking potential customers good
questions, a rep. is able to match a potential
customer to a standard customer profile and thus
use needs based sales techniques.
Launch
demo
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