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Hennepin County: Working with Interpreters


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This highly effective case-based lesson incorporates the best elements of instructional design for a truly engaging learning module.

Understanding that learners are more likely to apply concepts on the job if they are placed in contextually relevant situations, the instructional designers have used SmartBuilder's flexible authoring environment to develop scenarios that reflect the learners' actual work environments. They provide task-based exercises that require learners to make meaningful decisions and offer intrinsic feedback, such as a smile in the case of a correct answer, to show the consequences of learners' choices. To increase learner attentiveness and make the lesson more compelling, they've also added an element of risk with the mood-o-meter. As you view the lesson, be sure to click the resources on the left, especially the 'ask the expert' tab, to see how learners are coached to make better choices.

The Insider's Perspective

"This was our first project using Smartbuilder. We found it to be an enjoyable experience, producing great results. It has the right mix of power, flexibility and ease of use. We are looking forward to out next project!"
David Wood
Training Specialist
e-Learning Developer
Hennepin County Human Services and Public Health Dept.


About Hennepin County, MN:
With 1.2 million people and a $1.7 billion budget, Hennepin County in Minnesota is larger than several U.S. states and is home to some of the wealthiest and the poorest Minnesotans. The county provides a world-class library system of 41 libraries; maintains 141 bridges and more than 2,000 lane miles of roadway; completes more than a million transactions a year at its Service Centers; and touches the lives of nearly one in four county residents who need social services. Hennepin is a major economic driver -- about a third of the state's jobs and personal income are located in the county.
 
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